Kiosk Management - Admin Panel (1759)

Overview

The Admin panel provides access to administrative settings that can be used to manage and maintain individual kiosk units. This can be particularly useful for sites that do not have POS terminals, and allows use of Kiosks units to perform administrative tasks.

Accessing the Admin Panel

To access the Admin Panel, select the gear icon at the bottom-right of the landing screen.

^{Figure 1. Kiosk landing screen.}

Logging In

Users may login by scanning a badge or entering an employee ID (via the keypad).

^{Figure 2. Admin Panel login screen.}

To enter an employee ID, select the Show Keypad button (Figure 2).

^{Figure 3. Admin Panel login screen - keypad.}

Once logged in, the main Admin Panel screen will be displayed.

^{Figure 4. Admin Panel main screen.}

Exiting

To exit the Admin Panel select the CANCEL button (bottom-left).

Admin Panel Settings

Individual settings appear as a series of buttons on the Admin Panel. The following sections outline available Admin Panel settings.

General Information and Status

The top of the main Admin Panel screen displays contact information as well as general information about the system as follows:

• Date and time with time zone
• Volante build version
• Terminal hostname and ip address
• Connection status

^{Figure 5. Admin Panel system info and status.}

Automatic Menu Scheduling

This setting enables scheduled menu sets.

For further details on Scheduling, see Schedules - New Menu

Set Active Menu Set

This setting allows selection of menu sets for the current terminal.

Automatic Price Level Scheduling

This setting enables scheduled price levels.

For further details on Scheduling, see Schedules - New Menu

Set Active Price Levels

This setting allows selection of price levels for the current terminal.

Use Alternate Language

This setting switches to the alternate language configured on the Kiosk.

Reset Pin Pad

This setting will reset any attached PIN pad devices.

Restart Kiosk as POS

This setting will close (exit) the Kiosk software and re-launch it as a POS. The main POS screen will be displayed and the device will now behave as a POS terminal.

This setting should be used when POS functionality that is not available on the Kiosk is desired.

Returning to Kiosk Mode

To have the device operate as a Kiosk, the device will have to be restarted in Kiosk Mode from Admin Options on the POS as follows:

1. Go to Admin Options on the POS
   

2. Select the Restart in kiosk mode button
   

Restart Kiosk

This setting will close (exit) the Kiosk software and re-launch it.

Quit Kiosk

This setting will close (exit) the Kiosk software.

User Access - Configuring Rights and Permissions

Admin Panel functions can be restricted based on permissions. These settings must be configured in the BackOffice.

User access can be granted for specific, or all Admin Panel settings as desired.

Setting Permissions in the BackOffice

1. Select the User/Security module.
2. Select the Securities button.

Permissions can be granted to users on a global level for all users (Figure 6), or granted in a more granular fashion, to specific job-types (Figure 7).

^{Figure 6. Available Global security settings.}

^{Figure 7. Available Job-type security settings.}

Troubleshooting

Login Issues

Users may be prevented from logging in to the Admin Panel under various circumstances. They are described as follows.

Failed logins

The following error message (Figure 8, top-right) indicates that the employee ID has been entered incorrectly.

^{Figure 8. Employee not found error.}

Access denied

The following error message (Figure 9, top-right) indicates that the user does not have any permission to login to the Admin Panel.

^{Figure 9. Access denied error.}

Related Links

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