Overview

This document provides high-level information about new features and improvements implemented in this release of Volanté Enterprise. In addition, any known problems, and/or bug fixes as well as deprecated functionality are noted herein.

New Features

This section covers newly added features in the build release.

Terminal Group Sharing

New features for Terminal Group Sharing introduce significant improvements that enhance communication and efficiency across terminals. These updates allow terminals in different groups to share information, facilitating smoother operations.

• (VENT-9188 - Terminal Group Sharing)
  Terminals with the same Group Sharing ID can now communicate and broadcast messages across linked groups.
  • Allows seamless message broadcasting between different terminal groups.
  • Ensures synchronization across all linked terminals for transactions, shifts, and reports.
• (VENT-14624 - Kitchen printing - Allow to select Printers from different terminal groups)
  Enables selection of kitchen printers from outside the terminal group for more flexible routing.
  • Printer dropdown now includes printers from other terminal groups.
  • Ensures accurate printing to kitchen printers both inside and outside the terminal group.
• (POS-2610 - POS Terminal Group Sharing)
  Terminal sharing IDs allow groups to communicate and share information effectively.
  • Broadcasts customer transactions, employee information, and shifts across linked terminal groups.
  • Syncs reports across all terminals in the group and linked groups for comprehensive updates.

These new features significantly improve communication and operational efficiency across multiple terminal groups, ensuring smoother processes in busy environments.

Changing Orientation

The new feature for changing screen orientation enhances user experience by allowing seamless switching between Kiosk and POS modes, improving usability.

• (POS-4103 - OS Changing Orientation on Button Press)
  A button allows users to flip the screen orientation between landscape and portrait modes.
  • Automatically adjusts the UI resolution when the screen flips.
  • Provides a confirmation modal with a 15-second timer to keep or revert the new orientation.

This feature offers flexibility and convenience, making it easier for users to navigate between modes efficiently.

Calories & Descriptions

New features for displaying calories and descriptions provide essential information to users, meeting regulatory requirements and enhancing the customer experience.

• (VENT-14651 - Cals&Desc - Add calories and description to items and combos)
  Adds new fields for calories and descriptions to be displayed for items and combos.

  • Supports importing, exporting, and syncing of calorie and description data.
  • Fields available for menu configurations of items, option items, and combos.

• (POS-4576 - Cals&Desc - Kiosk to display calories in QM and options)
  Displays caloric information on the Kiosk quick menu and options screen.

  • Calories shown at the same level as prices for items and combos.
  • Weighted items display calories "per unit" for accuracy.

• (POS-4578 - Cals&Desc - Kiosk to display description in QM and option overlay)
  Adds a long-press feature to display item descriptions, ingredients, and allergens in an overlay.

  • Users long-press items to view detailed information in a modal.
  • Overlays also apply to options screens for more comprehensive details.

• (POS-4579 - Cals&Desc - Kiosk to display description in options)
  Displays item descriptions in the header of the options overlay with a "see more" link.

  • Access to the detailed item description through a link in the options overlay.
  • Follows the same rules as POS-4578 for consistency in UI behavior.

• (POS-4580 - Cals&Desc - Kiosk to display calories for sizes)
  Displays caloric information for items with different sizes in the mini size picker.

  • Calorie details are provided for items and options with various sizes.
  • Ensures accurate calorie display across all size variations.

These new features ensure regulatory compliance and provide customers with the necessary information to make informed choices.

VE Starbucks Integration/Certification - Transactions

The new features for Starbucks gift card transactions offer enhanced functionality, providing users with a streamlined and error-handling process for various gift card actions.

• (POS-4041 - GCTransaction Activate - 0100)
  Allows users to activate Starbucks gift cards at POS terminals.

  • Displays error messages for connection timeouts and general declines.
  • Supports batch mode for activating and loading multiple gift cards.

• (POS-4043 - GCTransaction Reload - 0300)
  Implements the ability to reload active Starbucks gift cards.

  • Handles connection timeouts with error messages and timeout reversal requests.
  • Displays general decline errors for failed reloads.

• (POS-4044 - GCTransaction Balance Inquiry - 0400)
  Enables users to perform balance inquiries on Starbucks gift cards.

  • Uses a lookup action to display the card balance.
  • Displays necessary fields for both transaction requests and responses.

• (POS-4042 - GCTransaction Redemption No NSF - 0202)
  Supports the redemption of funds from gift cards with sufficient balances.

  • Handles insufficient funds with split tender prompts.
  • Voids transactions if the user declines to proceed with payment.

• (POS-4045 - GCTransaction Cashout - 0600)
  Allows cashout transactions on gift cards, removing consumer funds from the card.

  • Submits timeout reversal requests in case of connection issues.
  • Provides error messages for declined transactions.

• (POS-4046 - GCTransaction Void Redemption/Cashout - 0800)
  Implements the ability to void redemption or cashout transactions on gift cards.

  • Returns the charged amount to the gift card balance.
  • Displays error messages for general declines or timeouts.

• (POS-4047 - GCTransaction Void Reload - 0801)
  Supports voiding gift card reloads.

  • Submits timeout reversal requests if the process fails.
  • Displays errors for general declines.

• (POS-4048 - GCTransaction Void Activation - 0802)
  Reverses gift card activations, returning the card to an inactive state.

  • Prevents voiding if financial transactions have already occurred.
  • Displays connection timeout and general decline error messages.

• (POS-4049 - GCTransaction Timeout Reversal - 0704)
  Submits timeout reversal requests when a merchant does not receive a response for gift card transactions.

  • Allows for resubmission of the original transaction after a timeout.
  • Ensures proper field mapping for timeout reversals.

These enhancements significantly improve the handling and flexibility of Starbucks gift card transactions across multiple scenarios, ensuring smoother operations and error resolution.

VE Starbucks Integration/Certification - General

The integration of new features for Starbucks gift card transactions provides numerous benefits, enhancing both functionality and user experience across multiple actions.

• (VENT-13833 - VE Starbucks Giftcard Integration (EPIC))
  This feature introduces detailed information gathering for Starbucks gift card integration, using Fiserv and Datawire to facilitate transactions.
  • Enables direct interaction with Valuelink for gift card processing.
  • Supports both Java Library and XML API for flexibility in integration.
• (VENT-14543 - Timer Configs for all giftcard actions)
  Certification requires a configurable timer for all gift card actions.
  • Allows a timer range of 10-35 seconds, ensuring smoother transaction processing.
  • Adds an additional 5 seconds if the timer runs out, reducing transaction failures.
• (POS-4489 - Implementation of Timer for Starbucks Giftcard Action)
  Implements a timer for all gift card actions on the POS system.
  • Includes the option for multiple server URLs, ensuring redundancy.
  • Provides error messaging to inform users of processing timeouts.
• (POS-4427 - Timeout for Giftcard Charge - Starbucks - Required for Certification)
  Introduces a 35-second timer for gift card charges, crucial for certification.
  • Aligns with other certified payment systems like Freedom Pay.
  • Ensures consistent and timely processing of transactions.
• (POS-4504 - Datawire SRS Implementation)
  Implements a button for receiving crucial Datawire information.
  • Retrieves Service Discovery URLs to enable secure communication with Datawire.
  • Ensures reliable failover for uninterrupted service.
• (POS-4073 - TPI Error Codes Mapping for Starbucks GiftCard Integration)
  Maps error codes for better handling of gift card transactions.
  • Provides translation keys for error codes.
  • Ensures certification by validating all error mappings.
• (POS-4212 - TPI Giftcard Overtender Payment to be considered as TIP always)
  Considers any over-tender payment from gift cards as a tip, except in cashout operations.
  • Simplifies tip processing for third-party gift cards.
  • Automatically adjusts the tip if the gift card is removed.

These new features improve transaction reliability, user control, and system certification, making gift card processing more efficient.

QSR Integration - Infrastructure

Introducing new features for QSR integration infrastructure brings enhanced functionality and improved user experience for managing third-party integrations within quick service restaurant (QSR) environments.

• (VENT-13373 - Add New Type of Integration Configs to Third Party Integrations)
  This feature allows the addition of a new group type in the GetIntegrationConfig API result.

  • A new "Terminal Group" type is added, with a selector modal allowing users to add terminal groups.
  • Terminals can only be added once a terminal group is in place, ensuring better organization and functionality.

• (VENT-13951 - Hide QSR if Feature Flag is Disabled)
  This update introduces the ability to hide QSR integration when the relevant feature flag is disabled.

  • The system hides the QSR option in all areas where it appears if the feature flag is turned off.
  • Ensures flexibility in displaying or hiding QSR integrations based on system configurations.

• (VENT-14173 - Deletion of Terminal Group from Hardware Management Should Delete All Dependencies from TPI)
  This feature automates the deletion of terminal group dependencies from the Third Party Integration when removed from hardware management.

  • Prompts users with the option to view and confirm deletion of all TPI dependencies.
  • Ensures seamless management by removing all related dependencies from the system in one action.

These new features improve system control and management, making integration and hardware configuration more efficient for QSR operators.

QSR Integration - Functional

The new QSR integration functionality introduces a range of powerful features that streamline restaurant operations and improve system efficiency, ensuring more precise control over kitchen displays, service settings, and communication with QSR systems.

• (VENT-12957 - QSR Integration (EPIC))
  Implements printer routing and QSR server communication for streamlined order management.

  • Supports multiple IPs for QSR server failover, ensuring reliable order transmission.
  • Introduces automation options such as skipping ping checks for smoother large-site operations.

• (VENT-13016 - QSR Config Implementation in TPI - [JAR])
  Adds terminal configuration per group inside the KDS tab for better integration control.

  • Provides options to configure QSR servers, terminal groups, and printer types.
  • Improves operational flexibility with detailed toggle settings for each terminal group.

• (VENT-13133 - Service Type Setting - Prompt for Phone Input)
  Introduces receipt options in cashier service type to collect customer phone numbers.

  • Enables SMS notifications for order readiness.
  • Adds customizable options like email receipt and no receipt prompts.

• (VENT-13152 - Setting - Item Send Options inside Service Type)
  Adds a dropdown menu for sending items in cashier service type.

  • Options include sending on total, on the fly, or on payment.
  • Enhances control over how orders are sent to the kitchen.

• (VENT-13999 - Setting - "Option Items Don’t Follow Parent Routing" inside Service Type)
  Adds a checkbox to control whether option items follow parent item routing in KDS.

  • Provides flexibility for routing option items to different kitchen stations.
  • Default routing follows parent item, but this setting allows independent routing for specific scenarios.

• (VENT-14118 - New Button "Collect Phone" in Transaction Panel)
  Adds a new "Collect Phone" button in the transaction panel for phone number input.

  • Supports SMS notifications for order readiness in QSR systems.
  • Allows customization of button appearance, including color and font settings.

• (POS-3324 - [Only BE] Sending to KDS (With Printer Flow))
  Treats KDS like a printer for smoother communication.

  • Ensures that all actions like totals pressed or voided items are sent to the QSR server.
  • Supports fallback to a second server IP in case of failure.

• (POS-3910 - Customer Attributes to Kitchen Server)
  Sends customer attributes like name and transaction notes to the kitchen server.

  • Supports customized customer data configured in back-office systems.
  • Ensures critical customer information is sent with orders.

• (POS-3351 - Implementation of Phone Number Prompt for Order Ready SMS Notification & Email & Receipt Prompt in General)
  Adds prompts for phone and email collection during transaction closing.

  • Enables SMS notifications for order readiness.
  • Supports validation and customization of phone and email fields for more accurate data collection.

• (POS-4037 - Implementation of "Collect Phone" Button in Transaction Panel on POS)
  Adds a "Collect Phone" button to POS for collecting customer phone numbers.

  • Supports pre-filled phone numbers from customer database.
  • Ensures phone data is sent to QSR for order notifications.

• (POS-3905 - Option Items to Consider Parent Item Configs by Default for QSR)
  Ensures option items follow parent item configurations when sent to QSR by default.

  • Allows option items to have their own routing based on specific configurations.
  • Improves order accuracy for items with associated options.

These new features offer enhanced control and flexibility in managing QSR integrations, providing a more efficient and streamlined workflow for kitchen operations and customer interactions.

QSR Integration - Connectivity / Testing

The new features for QSR integration connectivity and testing enhance system flexibility, enabling better management of routing, port configurations, and seamless communication with QSR servers.

• (VENT-13032 - Coursing/Route to Different Stations Using Department ID - QA)
  This feature introduces coursing management using Department IDs for QA testing.

  • Enables the automatic routing of items to different kitchen screens based on their Department IDs.
  • Ensures that vegetarian and non-vegetarian items can be routed to separate screens for efficient processing.

• (VENT-14372 - QSR - Ability to Change Port | Backup Server)
  This feature allows users to change QSR IP ports and add a backup server.

  • Users can specify a new port for QSR IP by adding a colon after the IP address.
  • Adds a backup server field for redundancy in case the primary server fails.

• (POS-4135 - Routing Items Having Multiple Printer Types Assigned to QSR)
  Allows items with multiple printer types to be assigned a single Department ID for QSR.

  • A multi-select printer type dropdown enables assigning one Department ID to multiple printer types.
  • Ensures that items with multiple printer types are routed correctly based on the best match.

• (POS-3854 - [QA Only] Implementation of the QSR Integration Plugin)
  This feature ensures that all necessary data is sent to the QSR server during various transaction states.

  • Data is transmitted during key moments like order placement, item modification, and transaction closing.
  • Guarantees smooth communication between the POS and QSR servers at all times.

These features significantly improve the overall functionality and reliability of QSR integration, resulting in more efficient operations.

Enhancements

This section lists pre-existing features that have been improved upon in this release.

Improvements for Permissions

The new feature improvements to permissions ensure better control and security over transaction management, particularly when using the Get Transaction API.

• (VENT-14346 - Permissions for Get Transaction API)
  Limits the ability to edit transactions through the API, ensuring stricter access control.
  • Adds a new "Transactions" permission card for creating and modifying transactions.
  • Only back-office users with proper permissions can access or modify transactions, improving data security.

These enhancements strengthen the system’s ability to manage transactions securely while maintaining proper role-based access control.

Kiosk Enhancements

The new kiosk enhancements offer improved functionality, flexibility, and efficiency for handling menus and transactions, particularly on flip terminals.

• (VENT-14612 - Kiosk Configure QM for Kiosk separately to support better QM Views for Flip Terminals)
  Allows configuring different Quick Menus (QMs) for Kiosk and POS on flip terminals for better display.

  • Adds a new "Kiosk Quick Menu" section for separate menu management.
  • Provides an option to inherit POS QMs if no separate Kiosk QM is configured.

• (POS-4535 - Kiosk QM Override Implementation)
  Enables kiosks to override the POS Quick Menu if a Kiosk-specific QM is available in Hardware Management.

  • If a Kiosk QM is present, it overrides the default POS QM.
  • If no Kiosk QM is assigned, the system defaults to the POS Quick Menu.

• (POS-4599 - Kiosk - Exiting the transaction voids all and prints to kitchen the voids chits)
  Ensures that if a kiosk transaction is exited before completion, all items and payments are voided, and void chits are printed in the kitchen.

  • Automatically voids incomplete or timed-out transactions.
  • Sends void slips to the kitchen for record-keeping.

These enhancements streamline menu management and transaction handling, providing a more user-friendly and efficient kiosk experience.

Bug Fixes

This section lists bugs that have been fixed in this release.

Known Issues

This section lists known issues within this release which we are working to resolve.

Deprecations

This section lists features or functionality that are no longer available for this product as of this release.

• No depreciations noted in this build GA8.5