QSR Setup Walkthrough

Step-by-Step

Download Files from Dropbox

• Download ControlPoint3.0.120.0 Full Installation Image (550 MB).zip
  
  • https://www.dropbox.com/s/6uz1prbyaikpaug/ControlPoint3.0.120.0%20Full%20Installation%20Image%20%28550%20MB%29.zip?dl=0 
    
• Note that, due to this image being a demo copy, orders will be erased every 2 hours.

• When prompted to install Teamviewer; some sites, such as Woodbine, do not have newer TV13 licenses.
• Extract the files.
• Open Client and Server  I.e. ControlPointServerSetup.exe

QSR Installation

Once the QSR Device has been plugged in to a monitor, access the Downloads folder on the C:\ drive, and begin selecting the QSR files to be installed.

ControlPoint 3.0 Full Install

1. Extract ControlPoint 3.0 Full Installation. 
2. Run the ControlPoint Client Setup Wizard.  Run through each step, clicking Next and Accept the terms.
   
   
   
3. The ConnectSmart Network Connection window will open.  You will need to Copy the IP address listed in the box at the top of this window.
   In this example, the IP is 10.1.11.38.  
   
   
   
4. Paste this information into the Local IP Address field.
5. Check off the Primary ControlPointServer field.  Paste the IP into this field as well.
   
   1. Click Generate.  Agree to the prompts to Save the settings and exit.  You will be notified in the wizard that setup has completed.  
   2. Click Redist.

CPP_Runtime_2010

Next, you will run the CPP_Runtime_2010 file.  

1. Click to run this file.
2. Read and click Accept.
3. Click Install.
4. Upon completion, click Finish.

ControlPoint Server Setup 

Next, you will run the second controlpointserversetup file:

1. Click Next.
2. Click Next.
3. Click I accept.
4. Click Next.
5. Click Next.

ConnectSmart Network Configuration – Server Setup

The box that previously displayed will reappear.  

1. Input the IP information previously used into the Local IP Address, Primary Kitchen, and Primary ControlPoint fields.
   In the example below, this IP is 10.1.11.38.
2. Uncheck the Primary BackOffice button.
3. Click Generate.
4. Click Yes.
5. Click Finish.

From the Downloads folder:

1. Extract the NewVersionwithBuiltinOrderReady folder.
2. Extract the CSK 5.5 folder.
3. Click KitchenServerSetUp.
4. Run the KitchenServeolrSetup.
5. Uncheck the Install Reporting Service field.
6. Click I agree.
7. Close this window.

ConnectSmartNetwork Configuration

From the Start Menu:

1. Perform a Search for ConnectSmart.
2. Click the ConnectSmartNetwork Configuration.
   1. In ControlPoint Builder, change the setting to XML, due to our integration being in XML.
3. ControlPoint Runtime Builder.  Open the dropdown menu, and switch from Standard to XML.  
4. Under the Local IP address field, select the correct IP address as previously used from the drop down list.
5. Check off the Primary Kitchen and Primary Control Point fields, and enter the IP address.
6. Click Save.
     

From the Start Menu:

1. Open Services.  Choose to Run as Administrator.
2. Search for the QSR services: QSR Automations ControlPoint Server and QSR ConnectSmart Kitchen Server..  Press the Q to jump to the appropriate service name immediately.
   
3. On each of these services:
   1. Right-click on Properties.
      1. Change the startup type to Automatic.
      2. Click Start.
      3. Click Apply.
      4. Click Okay.
4. Minimize this window.

ControlPoint Builder

Access the ControlPoint Builder.

1. Change the Server Mode to XML.
2. Click Save.
3. Close this window.

Return to the Services window that you previously minimized.

• The status of the QSR Automations ControlPoint Server and the QSR ConnectSmart Kitchen Server should automatically change to Running. 
• If this does not appear to be the case, refresh the window.

ControlPoint

Open ControlPoint.

1. Select Server Settings, which is the icon bearing the Hammer and Nail.
   
   
   
2. This will show all devices online.  In the example below, QSR-192129 is an xCeed terminal.
   
   
   
3. Under Primary IP Type, enter the IP address.
   
   
   
4. Click Apply.
5. Under the ConnectSmart Network Tab, under Product, click Add.
   Select the Primary Kitchen Server field and enter the IP address again.
   
   
   
6. Click Save.
7. Click Apply.
8. Select Templates, which is the icon bearing a blueprint symbol.
   (ControlPoint Client - New Template)
9. Click Add.
10. You will be creating the device here, so enter the name xCeed.
11. In the drop-down menu, select ConnectSmart QSRDisplayClientCE.
    
    
    
12. Click Save.
13. Click on Bin.
14. Select Import Files, and access C:/Program Files X86/QSR automations/ConnectSmart/KtichenServer/ClientInstalls/DisplayClient/CE 6.0/ QSRDisplayClient.
    (navigate to folder with CE 6.0)
    (xCeed template has been created)

Switch to the Processes tab.

1. Add Process.
2. Under Process Path, select the only available option.
3. Under Execution Type, select Persist.
4. Click Save.
5. Click Apply.
6. Click Save.

Add eXpert Device

You will now add the eXpert device:

1. In ControlPoint, select Templates, which is the icon bearing a blueprint symbol.
2. Click Add.
3. You will be creating the eXpert device here, so enter the name eXpert.
4. In the drop-down menu, select ConnectSmart_QSRDisplayClient Win 32.
5. Click Apply.
6. Click Save.
7. Ensure the Device Type is set to ConnectSmart QSR DisplayClient Win 32.
8. Click on Bin.
9. Select Import Files.
10. Go back one folder until you have reached: C:/Program Files X86/QSR automations/ConnectSmart/KtichenServer/ClientInstalls/DisplayClient/Win32/QSRDisplayClient

Switch to the Processes tab.

1. Add Process.
2. Under Process Path, select the only available option.
3. Under Execution Type, select Persist.
4. Click Save.
5. Click Apply.
6. Click Save.

Add the Bump Bar

This section pertains to the set-up of bumping items, and in this case, with a bump bar.

1. Click the Bump Bars icon from the ControlPoint main screen.
2. Click Add.
3. Name the Bump Bar, “Bump Bar”.
   ("all of the bump bars are 4500s")

4. Ensure that the type selected is KP-4500, as this is the only bump bar being used.

   1. Click Apply.
   2. Click Save.
   3. Click Done.

   If the client is using a touch screen, this is where you should indicate that they are not using a bump bar; select touch screen.

ePic Device Configuration

The following steps cover setting up the ePic Device itself.  Create or make use of a Device Template to assign to the device to assign to the device. 

1. Select New Device (+ button).  
2. Enter a description (e.g. Chef Screen)
   1. For example, xCeed is for the Chef’s screen, so the name could be Chef Display.
   2. Select the appropriate template (xCeed).
   3. Navigate to the Network tab.
   4. Enter the IP of the actual device.
      1. This will be provided by the Client.
      2. Change the Network Type to static (to grab a specific one).

Add the second device.

1. Click New Device.
2. Change to a device with the default settings.
3. Change xCeed to eXpert.
4. Navigate to the Peripherals Tab.
5. Under Bump Bar, select “Bump Bar”
6. Click Apply.
7. Click Save.
8. Check off “Templates”.
9. Navigate to the Network tab.
10. Change the Network type to static.
11. Assign the Network.

Once the xCeed or expert device is on the same network, the QSR will automatically show the unknown device on the ControlPoint screen.

1. Select the Unknown Device.
   1. If we went offline, 
2. Click the Assign Device icon, which is indicated by the wrench icon.
3. It only lets you select an appropriate device.
   1. However, if there multiple Chef Screens, for example, you will need to assign the appropriate screen.
   2. Click Assign.
   3. You will know that a device has been properly assigned because it will turn Blue within this screen.
   4. To view what is on that particular screen, click the Screen Capture icon.

At this point, steps involving ControlPoint will be complete.

Create a DataSet

The next step is to create a DataSet.    This contains preconfigured routing settings for bagel/coffee items.

If you wish to use a Pre-configured Preset instead, please consult  the section on Pre-configured Presets.

You will find templates in the DemoSoftware and Datasets folder. The selection that is being made will be based off requirements. Once you have concluded which template is appropriate:

1. Right click, select Extract All.
2. Copy the Folder.
3. Go to This PC in Explorer.
4. Change your View to Display Hidden Folders.
5. Under C:\ProgramData, navigate to QSR Automations.
6. Connect smrat.
7. Click Kitchen Server.
8. Click Datasets.
9. Paste the Folder within this folder.
10. Rename it as required.

Return to Kitchen Builder Pro.

You will see a prompt to select an order set:

1. Choose: Open an existing dataset.
2. Select the dataset that you just created and renamed.
3. Click Continue.

The left-hand side will display the routing settings.

1. Navigate to Routing Categories.
   1. Routing categories are used to direct specific items to specific screens.
   2. You will be using the Department ID from this screen to enter into BackOffice.
   3. Click Apply.
   4. Click Okay.

1. Navigate to Routing Schemes. This is where you will set the items to assign to the selecting routing categories to a particular routing scheme.
2. Once you have completed, click Apply.
3. Click Ok.

1. Navigate to the Activity Levels tab.
2. This is where you will create your screen for the Xceed and eXpert devices.

   1. The templates that you are not using should be removed from the Kitchen Stations tab.

   2. Open the first keypad.
      1. The way the OrderReady screen works is that there are two columns. One for the order while it is being made, and one for when the order is ready for pick-up.
      2. On the bump bar, the top row is always for the waiting orders, and the bottom bar is always for the bumping of orders from the top bar.
      3. All settings pertaining to the bump bar can be adjusted on this screen.
      4. Click Apply.
      5. Click Save.

Navigate to the Chef Screen.

1. Set the Station ID to match the ID that you previously created.
2. Double click on the screen.
3. You may name the screen sections here.

Under the Input Tab, you will be assigning the top row of the keypad to manage customer waiting orders.

1. Under Station 1: Virtual Keypads, select Waiting Orders.
2. Under the Routing tab, if you have different routings, you will select the appropriate routing for this screen.
3. Under the Bumping tab, you are going to select the screen that you are bumping the orders to.
4. The Bump From and Bump To Screen:
   1. You must have two screens checked off in this case, Order Ready on Customer Screen, and Order Ready on Chef Screen. This indicates that when a Chef is bumping an item off the Chef Screen, it appears in the Order Ready section of the Customer Screen.
   2. Click OK.
   3. Double click in the bottom section of the screen now.
   4. Under the Input Tab, you will assign the Bottom Row of the Keypad to the Customer Order Ready screen.
   5. Under the Routing tab, you won’t have anything checked off here, because you don’t want things to appear in this section unless they have already been bumped.
   6. Under the Bumping tab, you are going to make sure under Bump From: Customer Order Ready, and Bump To: no selection.
   7. Click Done.
   8. Click Apply.
   9. Click Ok.

Organize the Order Ready Screen

We will now organize the Order Ready Screen.

This screen works the same way.

1. Double click the desired side.
2. Under the Routing tab, click the default routing scheme.
3. Under the Bumping tab, everything should be empty.

You will now have to send these changes to the screens themselves.

1. Click Tools.
2. Select Copy Current to Runtime.
3. Click Ok.
4. Restart both your servers in the Services app.
5. Hit Refresh.

Using Pre-configured DataSet Presets

These Datasets are preconfigured routing schemes.  These are .XML files featuring configurations for routing to specific terminal configurations. 

For example, a site set up with 2 Coffee Monitors and 1 Bagel monitor makes use of a preset that we have labelled "2Coffee1Bagel.zip".  If you do not have datasets downloaded, go to Dropbox, and download the corresponding Dataset.

These files can be found here:  

https://www.dropbox.com/work/Volante/install/thirdpartyapps%26manuals/qsr_csk_xceed/DemoSoftware%20and%20Datasets

"2 Coffee Monitor and 1 Bagel Monitor Setup" Example

https://www.dropbox.com/s/93pclza75lmvf39/2Coffee1Bagel.zip?dl=0

(If not from Volante, and you wish to request additional DataSet files, please contact Volante Support and request the configuration type required).

This DataSet is essentially a template for Bagel and Coffee monitors, complete with the appropriate IDs for mapping. 

For this example, download the DataSet  for 2Coffee1Bagel.zip.  These will be your datasets in use if you are not creating new ones.

1. Copy your dataset from the downloaded location.
2. Navigate to C:\ProgramData\QSR Automations\ConnectServers\KitchenServer\Datasets.  Paste 1Coffee1Bagel in this directory.
3. Now open Kitchen Builder Pro.
4. Upon startup, you will see a prompt to select an order set:
   1. Choose: Open an existing dataset.
   2. Select the dataset that was created and renamed.
   3. Click Continue.