{"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":66.66},"content":[{"type":"heading","attrs":{"level":2},"content":[{"text":"Overview","type":"text"}]},{"type":"paragraph","content":[{"text":"The Kiosk supports the display of information in an alternate language. This is for circumstances where a translation of the display (into a localized language) is desired. All aspects of the user interface as well as the menu can be displayed in the alternate language.","type":"text"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"Examples presented in this document will be based on French as the alternate language.","type":"text"}]}]},{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"text":"Setup Process","type":"text"}]},{"type":"paragraph","content":[{"text":"Setting up the alternate language is a four-stage process:","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select alternate language.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Configure kiosk terminal settings.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Configure alternate language on Kiosk user interface","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Configure alternate language on menu(s).","type":"text"}]}]}]},{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"text":"1. Language Selection","type":"text"}]},{"type":"paragraph","content":[{"text":"To use an alternate language, you must define two languages to be available for display on the Kiosk. This includes the language that will be the primary language, as well as the alternate language. Once the languages have been defined, only one of these languages can be selected and displayed at a time.","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Setting Language in the BackOffice","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select the","type":"text"},{"text":" General Setup","type":"text","marks":[{"type":"strong"}]},{"text":" module.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select ","type":"text"},{"text":"System Configuration","type":"text","marks":[{"type":"strong"}]},{"text":", then select","type":"text"},{"text":" Properties","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select the ","type":"text"},{"text":"Page","type":"text","marks":[{"type":"strong"}]},{"text":" ","type":"text"},{"text":"1 ","type":"text","marks":[{"type":"strong"}]},{"text":"tab","type":"text"},{"text":".","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Enter the primary language in the ","type":"text"},{"text":"POS Language","type":"text","marks":[{"type":"strong"}]},{"text":" ","type":"text"},{"text":"1","type":"text","marks":[{"type":"strong"}]},{"text":" field (under the Language section - figure 1).","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Enter the alternate language in the ","type":"text"},{"text":"POS Language 2","type":"text","marks":[{"type":"strong"}]},{"text":" field (under the Language section - figure 1).","type":"text"}]},{"type":"paragraph"},{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.migration","extensionKey":"__confluenceADFMigrationUnsupportedContentInternalExtension__","text":"","parameters":{"cxhtml":"

Enter the language in the required format as indicated in the Values field (under the POS Language 2 field).

The format is based on IETF BCP 47 language tagging. This format consists of a two-digit language code (lowercase), followed by an underscore, and then a two-digit country code (uppercase).

For example, to use Canadian English, enter en_CA.

","block-inline":true,"nestedContent":{"type":"doc","content":[{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"text":"Enter the language in the required format as indicated in the ","type":"text"},{"text":"Values","type":"text","marks":[{"type":"strong"}]},{"text":" field (under the ","type":"text"},{"text":"POS Language 2","type":"text","marks":[{"type":"strong"}]},{"text":" field).","type":"text"}]},{"type":"paragraph","content":[{"text":"The format is based on ","type":"text"},{"text":"IETF BCP 47","type":"text","marks":[{"type":"link","attrs":{"href":"https://tools.ietf.org/html/bcp47"}}]},{"text":" language tagging. This format consists of a two-digit language code (lowercase), followed by an underscore, and then a two-digit country code (uppercase).","type":"text"}]},{"type":"paragraph","content":[{"text":"For example, to use Canadian English, enter ","type":"text"},{"text":"en_CA","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]}],"version":1},"reason":"A note macro in a list item can't be created or edited in the new editor."}}}]},{"type":"paragraph"},{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.migration","extensionKey":"__confluenceADFMigrationUnsupportedContentInternalExtension__","text":"","parameters":{"cxhtml":"Language and Country Codes

For a complete listing of language, and country codes see the following:

","block-inline":true,"nestedContent":{"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"heading","attrs":{"level":3},"content":[{"text":"Language and Country Codes","type":"text"}]},{"type":"paragraph","content":[{"text":"For a complete listing of language, and country codes see the following:","type":"text"},{"type":"hardBreak"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Language Codes (ISO 639-1)","type":"text","marks":[{"type":"link","attrs":{"href":"http://www.loc.gov/standards/iso639-2/php/code_list.php"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Country Codes (ISO 3166-1 Alpha-2)","type":"text","marks":[{"type":"link","attrs":{"href":"https://www.iso.org/obp/ui/#search/code/"}}]}]}]}]}]}],"version":1},"reason":"An info macro in a list item can't be created or edited in the new editor."}}}]},{"type":"paragraph"}]}]},{"type":"mediaSingle","attrs":{"layout":"center","width":790,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":996,"alt":"image-20240426-161500.png","id":"f0da41bd-4464-4bf4-9dc3-0cfcec906350","collection":"contentId-61867544","type":"file","height":428}},{"type":"caption","content":[{"text":"Figure 1. Systems Configuration in the BackOffice.","type":"text"}]}]},{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"text":"2. Configure Kiosk Options","type":"text"}]},{"type":"paragraph","content":[{"text":"Additional options to control how the kiosk displays the alternate language can be configured for individual kiosk terminals.","type":"text"}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"User Bilingual Language Prompt","type":"text"}]},{"type":"paragraph","content":[{"text":"The kiosk can be configured so that users are prompted to select the language they wish to use when they begin the process of placing an order. ","type":"text"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"The kiosk will display only one language when this setting is not enabled.","type":"text"}]}]},{"type":"paragraph"},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"text":"When the user selects a language, the kiosk will remain in that language until the order is complete. Before the language is selected, all user prompts are displayed in both languages, but some buttons will appear only as the default/boot language.","type":"text"}]}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Configuring User Language Prompt in the BackOffice","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select the ","type":"text"},{"text":"General Setup","type":"text","marks":[{"type":"strong"}]},{"text":" module.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select ","type":"text"},{"text":"Kiosk Config, ","type":"text","marks":[{"type":"strong"}]},{"text":"then select ","type":"text"},{"text":"Properties","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select a scheme from the ","type":"text"},{"text":"Kiosk Configuration Schemes","type":"text","marks":[{"type":"strong"}]},{"text":" pane (Figure 2).","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select the ","type":"text"},{"text":"Prompt language","type":"text","marks":[{"type":"strong"}]},{"text":" checkbox.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select ","type":"text"},{"text":"Save Changes","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select ","type":"text"},{"text":"Exit","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]}]},{"type":"mediaSingle","attrs":{"layout":"wide","width":100.0},"content":[{"type":"media","attrs":{"width":1169,"id":"83201f0a-8684-4732-bda4-de7932b5f5b8","collection":"contentId-61867544","type":"file","height":768}},{"type":"caption","content":[{"text":"Figure 2. Kiosk Config in the BackOffice.","type":"text"}]}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Overriding the Primary Language","type":"text"}]},{"type":"paragraph","content":[{"text":"A boot/default language other than that which is set on the BackOffice can be set on the kiosk. This may be desired in circumstances where a set of kiosk terminals need to boot in the alternate language.","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Configuring Default Language in the BackOffice","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select the ","type":"text"},{"text":"General Setup","type":"text","marks":[{"type":"strong"}]},{"text":" module.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select ","type":"text"},{"text":"Kiosk Config","type":"text","marks":[{"type":"strong"}]},{"text":", then select ","type":"text"},{"text":"Properties","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select a scheme from the ","type":"text"},{"text":"Kiosk Configuration Schemes","type":"text","marks":[{"type":"strong"}]},{"text":" pane (Figure 2).","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select the desired language from the ","type":"text"},{"text":"Default language","type":"text","marks":[{"type":"strong"}]},{"text":" drop-down list.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select ","type":"text"},{"text":"Save Changes","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select ","type":"text"},{"text":"Exit","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]}]},{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"text":"3. Kiosk User Interface Setup","type":"text"}]},{"type":"paragraph","content":[{"text":"The kiosk user interface can be translated so as to display text in the alternate language. The kiosk reads the language information from a configuration file that contains the translated text to appear on the interface. Each element of the interface can be translated by customizing this file as desired.","type":"text"},{"type":"hardBreak"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"We currently offer translations in French and English.","type":"text"},{"text":" ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]}]}]},{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"text":"4. Menu Setup","type":"text"}]},{"type":"paragraph","content":[{"text":"The kiosk can display alternate language information for menu items, option items, menu sets, and quick menu sets.","type":"text"}]},{"type":"paragraph","content":[{"text":"In order to display information in the alternate language, the kiosk will read and display the contents of fields designated for the alternate language associated with each item.","type":"text"}]},{"type":"paragraph","content":[{"text":"The following outlines the fields that must be populated for each item type:","type":"text"}]},{"type":"table","attrs":{"layout":"default","localId":"0dd59ae1-01af-489c-87ca-f8a5b71142ff"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[339.0]},"content":[{"type":"paragraph","content":[{"text":"Item Type","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[697.0]},"content":[{"type":"paragraph","content":[{"text":"Field Name","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[339.0]},"content":[{"type":"paragraph","content":[{"text":"Menu Items","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[697.0]},"content":[{"type":"paragraph","content":[{"text":"Alternate Name","type":"text"},{"type":"hardBreak"},{"text":"(figure 3)","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[339.0]},"content":[{"type":"paragraph","content":[{"text":"Options Items","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[697.0]},"content":[{"type":"paragraph","content":[{"text":"Alt Name","type":"text"},{"type":"hardBreak"},{"text":"(figure 4)","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[339.0]},"content":[{"type":"paragraph","content":[{"text":"Menu Sets","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[697.0]},"content":[{"type":"paragraph","content":[{"text":"Alt Name","type":"text"},{"type":"hardBreak"},{"text":"(figure 5)","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[339.0]},"content":[{"type":"paragraph","content":[{"text":"Quick Menus","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[697.0]},"content":[{"type":"paragraph","content":[{"text":"Alt Language Name","type":"text"},{"type":"hardBreak"},{"text":"(figure 6)","type":"text"}]}]}]}]},{"type":"paragraph"},{"type":"mediaSingle","attrs":{"layout":"wide","width":100.0},"content":[{"type":"media","attrs":{"width":1024,"id":"be0e7b3a-4338-4cd5-924a-a442540c34bb","collection":"contentId-61867544","type":"file","height":768}},{"type":"caption","content":[{"text":"Figure 3. 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