Overview

When a transaction is processed on a terminal, the transaction data is automatically synched to the BackOffice, however a Data Synch may be manually requested. The following outlines the process to manually request a Data Synch of transaction data.

Requesting a Synch

A Data Synch can be requested from the BackOffice or the POS.

Synching from the BackOffice

Click on Data Synch from the BackOffice home screen.
Click on the Transactions button.
Click Request Synch.
Click Exit.

Synching from the POS

Select Admin Options from the POS home screen.
Select the Level 1 button.
Select the Synch Status Manager button.

The Synch Status Manager button is a customizable button and can be moved to a different location on the screen, as well as a different Level. It may, therefore, not appear in the exact location illustrated below.
Select the Transactions button.
Select Request Synch.
Select Exit.

Browser not supported