Overview

Access the Customer Fast Order panel from Customer Database > Customer Types > Fast Order tab.
Access the Hardware Fast Order configuration from Hardware Configuration > Terminal Setup >User Mode Defaults tab. Scroll to the Fast Order listing.

Customer Type Adjustments in 1772_0000

This update adds flags to Hardware Setup > Terminal Setup > Fast Order.
At the time of this writing, these updates will only apply to Cashier mode and Table Service mode.

Scanning Customers in Cashier or Table Screen: Check Process

Specific flags need to be enabled under Customer Type and Terminal Setup to make use of Fast Order.

If enabled correctly, when scanning customers in the cashier screen, users will be able to associate a customer and order the items that are specified in the menu sets.

If you are scanning a customer with the Fast Order customer type enabled, ensure the following three items are checked off to ensure Fast Order can be used.

	Enabled Flags	How to Enable
1	User Mode Defaults: Fast Order Flags	In Hardware Configuration > Terminal Setup > User Mode Defaults, check off the Fast Order flag for Table / Cashiers modes.
2	Customer Type: Enable Fast Order	Under Customer Database > Customer Types > Fast Order, check off the "Enable Fast Order" option.
3	Customer Type: Auto Order Items without Payment in Cashier and Table Service modes	Under Customer Database > Customer Types > Fast Order, check off the "Auto Order Items" flag.
	Enable Auto Receipt – Print Receipts on Kiosks with Fast Order when Auto Receipt is Enabled	Navigate to Hardware Configuration > Terminal Setup > User Mode Defaults. From here: Enable Fast Order for all applicable modes (Cashier and Table Service mode, as of this writing) on the POS Enable Auto Receipt If configured correctly, when a customer scans their badge on POS terminal fast order screen, the terminal will print a sales receipt for the items associated with the customer meal plan.

Flow Diagram for Fast Order – Current Behavior

As of this writing, the process for scanning customers via Fast Order is similar between Cashier Mode and Table Service Mode.

Users will need to enable three flags to determine behavior in both modes:

Customer Type: Fast Order
Hardware Cashier Fast Order Flag
Customer Type: Auto Order Items

Depending on which of these flags is enabled or disabled, this will determine if the Customer is associated to the transaction or not.

Current and Future Development Considerations

Current Functionality

As of this writing, in 1772:

Users may enable the following flags individually:
- Fast Order flags
- Auto Items flags
- Hardware Cashier Fast Order flags
If all flags are enabled, users will be able to order items on transactions in the Cashier and Table Service screens,
- Users will not need to associate customers to the transaction ??
If any of these flags are not enabled, then the system will just associate customers to the transaction, following default behavior.

Upcoming Functionality

In the future, once Fast Order is enabled for Cashier/Table Service, users may want the ability to associate the customer and order items for the transaction, but may also disallow making payment as a choice.
This flag will be changed to Auto Order Items only, and does not affect payment.
If the hardware configuration flag for Fast Order is enabled, the Cashier/Table Service mode will act like the Fast Order screen.
These flags will also allow users to the choice of only ordering items, but will not allow for to make payment.

As of this writing, the ability to add payments on POS is not yet available.
Only the ability to add items can be performed. The option for Customer Type: Auto Order Items is needed.

Follow the flow chart below for intended behavior for when Fast Order-related flags are enabled or disabled.

Flow Diagram – Future Behavior

Example

Under Hardware Configuration > Terminal Setup > User Mode defaults, if the Fast Order flag is disabled for Table Service, then you will simply associate the customer to the transaction.

However, if the Fast Order flag is enabled, and Customer Type: Auto Order Items is also enabled, in addition to associating the customer to the transaction, the system will also allow users to order items and make payments through Fast Order.

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