Main Screen

Select from single action login or multiple action login.

Single Action Login: Allows the user to perform a single action before the system automatically returns to the main screen.
Multiple Action Login: Allows user to perform multiple actions without the system returning to the main screen.

Servers

Go to the Users Screen. Swipe card or key in ID #.
Clock In. Tap Done.
Select Tables.
Scroll sections to find your table. Select your table. Unoccupied table Seated table
Tap on table again. Enter # of guests if Head Count Screen appears.

ORDERING FOOD: Servers/Bartenders

Top buttons are the Groups.
- E.g. FOOD, BEV, BAR etc. Select one.
Right side has the Categories.
- E.g. LUNCH, NYE, STARTERS, MAINS etc. Tap on the category needed. Choose menu items.
If a box pops up, the modifiers are on the left & choice buttons on the right. Tap Select Many. Select the choices. Eg.) Chicken Club. Select Sweet Potato from pop up. Done.
Cancel Item will cancel ordering process.
Selecting Zoom provides additional table information such as the seats, quantity and prices for Menu Items before tax. Press Zoom again to return to menu screen.
To find a recipe, tap on Display Note first, then on the Menu Item. The recipe will pop up and ask to print it or not.
To remove a menu item highlight menu item. Highlight Remove Item. Once an order is sent it becomes a Void only management can remove.
To call up a modifier highlight item and select Extra Choices from the pop up.
Select No. Highlight Mayo. Select Done.
Use Add Note for special requests.
- E.g. A customer with allergies. Tap Add Note and type “Allergies”. Tap ENTER.
- NEVER keypad in items that cost money. This is theft. All transactions are tracked.
To send order tap on Exit.
$0 charge for the onions and mayo modifiers but $2 charge for the mushrooms modifier.
Quantity is used when ordering several of the same menu items. Select Quantity and key in quantity needed.
- E.g. 4 coffees

ADVANCED ORDERING

SPLIT BILL/ADD SEAT BEFORE ORDERING

Go into table. Place first order. Select Add Seat. Seat 2 appears. Place the next seats order etc.
If more seats are needed select Add Seat. Tap Yes. If a mistake is made select No.
Now a fifth seat appears.
Tap on red radio button for appropriate seat. Ordering screen appears. Place order.
Tap Next Seat to place order for the next seat etc. until all seats are ordered.

SPLIT BILL/ADD SEAT AFTER ORDERING

Put food order in and send. Go back into table. Tap on Split Bill. Tap on Yes.
Separate seats appear.
Tap on Done.
Tap on Move Items.
Highlight item and then tap on the seat the item belongs to.
Once menu items are on their appropriate seats, select Done and Exit.
Tap round red button to open each seat. If you need to add more seats, select red Add Seat button. Same as 3) & 4) in SPLIT BILL/ADD SEAT BEFORE ORDERING section.
You are now at the ordering screen for that seat.

TO ADD ORDERS TO EXISTING SEATS

Tap on the table and then tap on the red radio button of the seat you need to order

SPLIT ITEM

Separate seats are needed to split an item. Same procedure as split bill after ordering. Select Split Bill
Select Yes to split.
A new screen appears with separate seats in columns. Select Done. Select each seat to activate it. Empty Seat disappears.
Highlight item to split. Select Split Item button. Select the seats the split item belongs to. All the columns turn brown. Select Split Item again and the item will split.
If you make a mistake, highlight the item to be corrected. Select Join Item button to rejoin menu item.

COURSE LEVELS

Orders default to Course Level 1. Eg.) Order Apps, select Course Level button. It will change to Course Level 2. Order the next course etc. up to 4 course levels. Do this for each seat.
If a mistake is made before order is sent, select Order Print button to change course levels. Highlight menu items to be changed. Select Raise or Lower Priority button. Notice under Print Priority column, the print level changes.
Clear Selected will undo the highlighted item. Remove Items to remove ordered items. Reorder, to reorder items. Move Item To Seat to move items to different seats. Select Done to send order.

PAYMENT:

Billed table

Paid table

PRINTING THE BILL

When customer is finished Select Print Bill button. If separate seats exist, highlight the seat and select Print Bill.

PROCESSING CREDIT CARD PAYMENTS:

Swipe credit card through POS terminal card reader.
Select Apply button. A Merchant Copy & Customer Copy will print when transaction is approved. Customer must sign and return Merchant Copy.
Press Done & Exit.

PAYMENT TYPES

Select Payment button. A screen appears with different payment types. Highlight the payment type. (Cash or Credit Cards)
For credit cards highlight the type of card. Select Amount. A keypad pops up. Enter the total amount of credit card. Select Enter.
Select Apply button. A pop up box appears with charged tip. If tip is correct select Yes. Done & Exit.
For split payment follow same procedures as above. Always put credit card or debit in first followed by cash payments.

CORRECTING PAYMENT TYPES

Select PAYMENT button to correct the payment. Highlight the incorrect payment. Select REMOVE (lower right corner). Re-enter correct payment method.

TRANSFERRING TO TABLE (FROM TABLE TO TABLE OR TAB TO TABLE)

Know the tab name or table #. Seat guests at selected tab or table. Open transaction by selecting red button. Tap on Cancel if head count pops up.
Go to Table Options button & select Import Tables/Tabs.
Locate table or tab to be taken over and highlight. Select OK. You are now responsible for that table.

TRANSFERRING TO TAB (FROM TAB TO TAB OR TABLE TO TAB)

1) Know the tab name or the table #. Go to Tabs screen. Select New Tab button and name the tab.
2) Select the Tab To Table button.
3) Highlight table or tab to be taken over. Select OK. Server is now responsible for that tab.

*This software records all transactions including REMOVED items*

BARTENDERS

Go to Users Screen. Swipe card or key in ID #.
Clock In. Done.
For cash sales, go to Bartenders Screen and order items. To order food select Quick Menu. Refer to server section in this manual. Close to Close $, then Exit.
Some software may have the food items on the bartenders Quick Screen. The menu items will appear within the toggle buttons.
For customers who you know are going to run a tab, go to Tabs button on Main Screen, tap on New Tabs. Name tab. Enter. Ordering screen appears.
An order that’s rung in that needs to be saved as a tab. Tap on Save As Tab. Name tab. (Continue same as above)

To order food, go to Reg Menu. The Food Categories & Groups will appear. (See Pg. 3)

CLOCK OUT

Tap on Users Screen. Swipe card. Clock Out.

BREAK IN/OUT: When still clocked into POS
1) Use Break In button in User Screen when going on break.
2) Use Break Out button in User Screen when ready to continue with POS.

QUICK CASH BUTTON

1. Tap on Cash button and a popup screen appears. Enter amount the customer gives to calculate their change. Tap on Enter.

OPEN CASH DRAWER

PRINT BILL OF OPEN TABLE: PRINT LAST RECEIPT:

TROUBLESHOOTING: WHAT IF’S

Menu items missing from register. Contact manager unless instructed otherwise.
Wrong price in register. Contact manager unless instructed otherwise.
When Cash buttons are missing. Tap on More Options to go back to proper screen.
Not able to access Cashier Screen. Must be clocked in.
When this screen appears employee Clock Out is processing.
When this screen appears management may be working with the software.
A payment needs to be applied. Bill will not close and sales cannot continue.
You can continue with sales on that bill.
Only management can access these actions.

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