Volanté BackOffice Setup

From Volante BackOffice, go to General Setup and then, while in the General Setting tab, select System Configuration
All settings for QSR are located on Page 2 in the section Kitchen Display Options

QSR Server IP: Please enter the QSR server ip here
Send ordered items to Kitchen Display as a batch: If it is enabled, items will only send to QSR when "Total" or "Exit" is pressed on POS; otherwise, it is running as on the fly mode which means item will be send to kitchen immediately when ordered.
Make Options follow their own department ID: If it is enabled, options will follow their department ID setup in menu setup; otherwise, options will always follow the item.
Send new table trans ID to KDS after time in seconds (for new display box): This box should contains an integer only. Once a table has no new items entered in the specified time interval, any new items to the table will be sent to a new QSR box. By doing so, it won't bring some bumped table back and won't mess up the queue. Put negative number to disable it.

From Volante BackOffice go to General Setup and then while in the General Setting tab select Volante Modules
Ensure the QSRModule is checked.

From Volante BackOffice go to General Setup and then while in the POS Setting tab select Printer Type
Make sure there is a printer type with is Kitchen Video is enabled (checked)

From Volante BackOffice go to Menu Setup
Make sure the menu items you want routed to QSR has the Printer Type (with is Kitchen Video) checked
Menu item department Id must be set to the appropriate food type.

Related Articles